Frequently Asked Questions
Where are you located?
ExpandWe’re located in Oak Park, Michigan, just South of Lincoln (10 ½ Mile Road) on Greenfield Road in the Crown Pointe Plaza building:
Life Skills Village
25900 Greenfield Road
Suite 100
Oak Park, MI 48237
You’ll find parking in the lot directly outside our building. Look for our sign near the main entrance.
What are your hours?
ExpandMonday – Friday: 8:00 AM – 6:00 PM
We are closed on weekends and major holidays.
What is your cancellation policy?
ExpandWe ask that you provide at least 48 hours notice if you need to cancel or reschedule an appointment. Missed appointments or late cancellations may be subject to a fee. Please call us as soon as possible if you need to make a change.
Do you accept insurance?
ExpandYes! We currently accept, BCBS, Medicare, United Healthcare, HAP, Priority Health, Wellcare, Ambetter, Workers' Compensation, and Auto No-Fault.
If you're not sure whether we’re in-network, contact us and we’ll help check your benefits.
What if I don't have insurance?
ExpandWe offer self-pay options and will work with you to find a payment plan that fits your needs. Contact us to learn more.
Do I need a referral from a doctor to receive treatment?
ExpandA referral is required for all services except psychotherapy. For physical therapy, you may attend up to 24 visits without a referral.
Contact us for insurance verification or to learn about or private-pay options.
How do I prepare for my first appointment?
ExpandPlease arrive 15 minutes early and bring:
- A photo ID
- Your insurance card
- Any relevant paperwork (like referrals, past evaluations, or medication lists)
- You’ll also receive a text or email with any forms that need to be completed in advance.
Is your clinic accessible?
ExpandYes! Our building and restrooms are wheelchair accessible, and we have designated parking spots right by the entrance.
What is my role as guardian/caregiver in treatment?
ExpandThis is a collaborative environment in which the treatment team, patient, and guardian/caregivers identify the current needs of the individual. Clinicians will work with you to evaluate and develop a treatment plan, collaborate, modify intervention, provide education to promote effective strategies, and identify potential community resources to implement into the patient’s lifestyle/environments.
Who do I contact if I have questions?
ExpandYou can call us at (248) 788-4300 or email intake@lifeskillsvillage. We’re always happy to help.
OT helps you build or regain the skills needed for daily life—like dressing, cooking, handwriting, or using tools. It can also help with coordination, sensory processing, or cognitive skills.
Treatment plans are individualized and specific to each patient’s needs. Examples of Occupational Therapy treatments may include, but are not limited to goals around:
- ADLs (e.g. self-care, dressing, bathing, toileting, grooming, hygiene, etc.
- IADLs (e.g. household management, money management, organizational, etc.
- sensory integration and regulation
- motor skills
- cognitive skills
- social engagement
- leisure exploration
- community resources
- Vocational exploration
Your therapist will do an evaluation to learn about your needs, goals, and daily challenges. This helps us create a plan tailored just for you.
Comfortable clothes you can move in.
We help with speech, language, voice, cognitive social skills, and swallowing disorders. Our goal is to improve everyday communication and quality of life for both kids and adults.
Your speech therapist will do an evaluation. They will ask questions, observe skills, and run a few activities to understand where support is needed.
Likely yes! Practicing at home is key to making progress, and we’ll give you tools and tips to make it manageable.
That depends on many different factors, including:
- Your diagnosis
- Its cause (if known)
- Your lifestyle
- Other diagnoses you may have
- And others
Some diagnoses require more intensive treatment. For example, kids with childhood apraxia of speech often need multiple sessions per week. Others may require significantly less.
Your speech therapist will help you understand what to expect when it comes to your treatment plan.
Speech therapists and speech-language pathologists are the same thing. Both hold the same credentials and are equally capable of practicing in the field of speech therapy.
Some prefer one title over another, but they’re the same thing. Here at Life Skills Village, we use both interchangeably.
PT helps you improve movement, balance, strength, and function—whether you’re recovering from an injury, surgery, or dealing with a condition.
Comfortable clothing you can move in, like athletic wear, and sneakers.
Some exercises might feel challenging, but your therapist will work with you to stay within a safe and tolerable range.
On your first visit a licensed physical therapist will go over your medical history and screen your injury/ailment. The physical therapist will take baseline measurements of your strength, flexibility, and mobility to better determine a personalized plan of care with you. Often a brief treatment will also be provided on the first visit, and a home exercise plan will be developed when appropriate.
LSVT BIG is a physical/occupational therapy program designed for people with Parkinson’s disease and other neurological conditions. It focuses on large, purposeful movements to improve walking, balance, strength, and coordination to enhance engagement in preferred activities.
It's most commonly used for individuals with Parkinson’s, but it can also benefit others with movement disorders. Your physical therapist will help determine if it’s right for you.
LSVT BIG is a 4-week program with sessions 4 days a week. It includes exercises, functional tasks, and home practice to help you move more easily and confidently in everyday life.
Many people report better balance, increased mobility, and more confidence doing daily activities. As with any therapy, results vary depending on consistency and participation.
LSVT LOUD is a specialized speech therapy program that helps people with Parkinson’s and other neurological conditions speak louder and more clearly. It’s all about improving vocal strength and confidence.
It’s especially helpful for people whose voices have become softer or harder to understand due to Parkinson’s or other speech disorders. A speech therapist will help you decide if it’s a good fit.
You’ll work one-on-one with a speech therapist 4 days a week for 4 weeks. Sessions include vocal exercises, functional phrases, and daily homework to build carryover into real life.
Many people notice big improvements in volume, clarity, and how easily they’re understood by others. Success depends on consistent participation in sessions and at home.
We treat children and adolescents ranging in age from 2 to 18 years.
We offer speech therapy, occupational therapy, physical therapy, and behavioral health services for children. Our team works together to support your child’s development in communication, motor skills, emotional regulation, and daily activities.
Yes, we ask that a parent or caregiver stay on-site during sessions.
Treatment plans are individualized and specific to each patient's needs.
Children learn skills through play and functional activities. Treatment sessions incorporate opportunities for these activities along with structured exposure to age-appropriate and functional tasks, and speech and language concepts.
It’s support for getting back into the workforce after an injury, illness, or other life change. We help you prepare for meaningful work by building practical job skills, boosting confidence, and supporting lasting independence.
Anyone who’s had a disruption in their work life—due to physical, mental, or cognitive changes—and wants to work again or explore new possibilities.
We can help with job searches, applications, interview prep, and workplace readiness. The process is personalized based on your needs and goals.
We accept Workers’ Compensation and Auto No-Fault. Contact us to explore our private-pay options.
It’s a series of non-invasive tests that examine how your brain is working—not what it looks like (like a CT or MRI would). These tests assess areas such as memory, attention, language, problem-solving, motor skills, and emotional functioning.
Testing will be performed by a neuropsychologist or neuropsychological technician and may involve paper tasks, hands-on activities, or working on a computer. The evaluation also includes a conversation about your medical, personal, and educational background. The process is designed to be thorough, and your comfort is always a priority.
Your doctor or healthcare provider may have referred you for testing to help:
- Identify possible problems with brain functioning
- Form a diagnosis
- Understand your thinking skills, strengths and weaknesses
- Guide treatment for personal, educational, or vocational needs
- Make relevant recommendations to your healthcare team
- Document possible changes in your functioning over time
A neuropsychologist is a licensed psychologist specializing in the area of brain-behavior relationships. They hold a doctoral degree in psychology and have advanced education in brain anatomy, brain function, brain injury or disease. They are specially trained to administer and interpret the types of tests used in your evaluation. As a part of the required education, they have years of practical experience working with people who have had problems involving the brain.
Plan to be at the office for 3 to 6 hours, depending on the type of tests to be conducted. You’ll be told how long to expect when your appointment is scheduled, and you can take breaks as needed.
Once your evaluation is complete, the neuropsychologist will either:
- Schedule a follow-up appointment to go over your results, either in person or via telehealth.
- Mail or email copies of the report to you and your referring provider, if requested.
If emailed, the report will be a password-protected PDF. The password will be given to you at your appointment.
Your results will help guide diagnosis, treatment planning, and recommendations for daily life.
A psychological evaluation is a structured process that helps us better understand your emotional, behavioral, and mental health. It typically includes interviews, questionnaires, and standardized tests to assess mood, personality, coping skills, and overall psychological functioning.
We currently do not offer ADHD evaluations at this time.
Yes, we provide psychological evaluations required before certain surgeries, such as bariatric or spinal cord stimulator procedures. These evaluations help ensure you're emotionally and mentally prepared for surgery and that you have the support needed for a successful recovery.
Your doctor, therapist, or another provider may have referred you for an evaluation to:
- Clarify a diagnosis
- Better understand emotional or behavioral challenges
- Inform treatment planning
- Support school, legal, or vocational accommodations
- Assess progress or response to treatment
You’ll meet with a licensed psychologist to talk about your concerns and history. You may be asked to complete written or computer-based questionnaires. The process is respectful, confidential, and tailored to your specific needs and questions.
Psychological evaluations typically take between 60-90 minutes depending on the type and depth of testing needed. You’ll be told what to expect when your appointment is scheduled.
You’ll receive a written summary or full report depending on the reason for testing. The psychologist may also meet with you to go over the results, in-person or via telehealth. With your permission, results can be shared with your referring provider to help guide next steps in your care.
Psychological evaluations are completed by our licensed psychologists.
Not exactly. A psychological evaluation is a one-time assessment meant to provide insight and guidance. If therapy is recommended, we can help connect you with one of our therapists to continue your treatment and support your goals.
Need more information? We're here to help.
